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Chicago

so today i was going to boot up parallels desktop and back up my EMS carts. but today parallels decided to want to lock me out and require an activation key.  my key doesn't work and i am now locked out of all my windows programs. any advice?
-Aaron

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Unsubscribe

Email their support for a new key? Use virtual box instead?

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Taichung, Taiwan

Contact support.

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Dallas, Texas

You likely had the automatic update turned on. Which to my understanding is their clever way of making people pay for the new versions. My dad got locket out of his like that too. I would call them and have them explain how to fix it. Then turn off automatic updates.

You could also just try reinstalling the software. Make a backup of your windows data and make sure you turn off automatic updates when you reinstall.