So I bought two albums simultaneously off Bandcamp three weeks ago and I couldn't download them until today. The problem is the link expired and it told me that I can buy them again. I contacted the composer and he did give me some alternatives to download the tracks (they are basically free on his website and also available as a torrent) but they aren't as good as the Bandcamp versions (FLAC and also different rendering because the original files were Impulse Tracker module files).
I wasn't gonna settle for those inferior downloads and the composer couldn't really help me any further but then I noticed that you can report this sort of issue to the staff at Bandcamp. So I did that, I sent them the email I received after I purchased the albums; it contains the download link and everything. My question is, does this sort of thing actually work? Do they give you a new link or am I just wasting my time hoping that they'll do that? Does anyone have any experience with this problem?
Yeah, I know this topic doesn't exactly relate to the forum though the albums are chip music and chip music composers use Bandcamp quite frequently I think, so this was pretty much the best place for me to ask.