In the interests of transparency, posting here to note that the package finally arrived today. The DMG looks great, and the paint job is as good as expected - exactly why I bought it in the first place. It's just a shame it was such a pain to get this resolved. Communication was utterly painful, even before the messages that didn't come through in May. Either way, I'm glad that this can finally be put to bed - so won't be checking back on this thread.
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Thanks for the update man!
Hope things are straightened out going forward for Josh.