----------------------------------------UPDATE 02/04/14--------------------------------------------------------
Well after 71 days (22/01/14 - 02/04/14) of pursuit I have finally received a refund! This didn't come without continual persistence though. In the end I had to track down a phone number and call him from overseas as my emails nearing the end were all unreplied too. I understand that his business is going through a transitional period, but 3 months to get a refund?! Though I am happy with the outcome, I must be honest, I don't believe i will be ordering from this website again. In the end it wasn't worth the effort for a $45 refund and I certainly wouldn't have got it if I gave up at any point of the journey. But I am grateful for it and thanks again.
Some people may think this critique sounds a little harsh but I am giving my honest opinion of events and believe my thoughts are well just considering the circumstances.
---------------------------------------UPDATE 23/03/14----------------------------------------------------------
Today is the 23rd of March. It has almost been one month since return posting the faulty Ems cartridge to nonfinate electronics. This was at request of them, they promised a full refund. I have emailed them many times since posting the item without reply, they have completely ignored me. I have been trying to resolve this problem since 17/01/14, this is totally shocking customer service. I work offshore as part of the Royal Navy, so my 3 month vacation is almost over. They have not managed to correct this situation in that period of time which is embarrassing! I would strongly recommend others not to use this website.
--------------------------------------UPDATE 15/03/14----------------------------------------------------------
I have now sent 4 emails since returning the item to them on 27/02/14 without reply or refund. Their customer service is appalling, I feel they have stolen my money. PEOPLE, PLEASE BE WARNED!
-------------------------------------UPDATE 11/03/14-----------------------------------------------------------
Since return posting the item to the seller on 27/02/14, I have sent 3 emails to them without reply or refund. This leads me to believe that they are actively avoiding me or their customer service is extremely poor. I have been contacting this seller for 2 and a half months with this issue and it is yet to be resolved. They have my money and now also the item I have returned.
-----------------------------------UPDATE 08/03/14 ----------------------------------------------------------
Since creating this topic, the seller has since contacted me and offered a refund. But after posting the item back on 27/02/14 I am still waiting for any reply to my emails sent to them and still waiting for a refund.
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This may get taken down but I think it would be of benefit for other potential buyers
Around about 12/01/2014 I made an order at nonfinite Electronics. Unfortunately one of the items was faulty (a flash cartridge). I had tried it on other gameboys and various other methods to try to remedy the problem. None of which worked.
I contacted the seller giving a detailed description of the problem and things I had already tried. To which I didnt receive a reply. I sent a further 2 emails over the space of two weeks and also didnt get a reply. I then messaged the seller on this forum as I see he/her is active. Yet again without reply. As of writing this it is about 5-6 weeks after order.
I am very disappointed with the service of this seller as they have clearly ignored the problem and brushed me aside. The seller obviously has no interest once the item has received the customer, even if it is faulty.
I would suggest others take caution before using this seller. I have since changed to kitsch-bent which I should have done years ago!
Last edited by Anonymouse (Apr 2, 2014 9:23 am)
